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At KOKOLA Furniture Shop, we approach your privacy with the same care and attention to detail that we apply to our premium bath and bedding collections. This Privacy Policy explains how we collect, use, and protect your personal information when you visit kokolafurniture.com.

1. Information We Collect

To provide our discerning clientele with a seamless shopping experience, we may collect:

  • Personal Identification: Name, email address, shipping/billing address, and phone number when you make a purchase or create an account.
  • Payment Information: Credit card details processed securely through our payment gateways (we do not store full card numbers).
  • Technical Data: IP address, browser type, device information, and pages visited to enhance site functionality.
  • Preferences: Product interests and purchase history to personalize your experience.

2. How We Use Your Information

Like the careful craftsmanship of our Turkish cotton linens, we handle your data with precision:

  • Process transactions and deliver your premium home essentials
  • Provide customer support with the same attention as our product consultations
  • Improve our website functionality and product offerings
  • Send curated communications about new collections (only with your consent)
  • Prevent fraud and enhance security measures

3. Data Sharing & Disclosure

We value your trust as much as you value our artisan-crafted products:

  • Service Providers: We partner with trusted third parties (payment processors, shipping carriers) only to the extent necessary to complete your order.
  • Legal Compliance: We may disclose information when required by law or to protect our rights.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.

We never sell your personal information to third-party marketers.

4. Data Storage & Security

Your information receives the same protection as our finest European flax linen:

  • Bank-level 256-bit SSL encryption for all transactions
  • Secure servers with restricted access
  • Regular security audits and monitoring
  • Data retention only as long as necessary for business or legal purposes

5. Your Rights & Choices

You maintain control over your information, just as you control the ambiance of your living space:

  • Access & Correction: Review and update your account information anytime
  • Opt-Out: Unsubscribe from marketing communications with one click
  • Deletion: Request account deletion (subject to legal retention requirements)
  • Data Portability: Request a copy of your personal data in a readable format

To exercise these rights, please contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies—like the thoughtful details in our bath accessories—to enhance your experience:

  • Essential Cookies: Required for site functionality and checkout process
  • Performance Cookies: Help us improve site performance
  • Marketing Cookies: Used with consent to show relevant product suggestions

You may adjust cookie settings through your browser preferences.

7. International Data Transfers

As a global retailer (excluding parts of Asia and remote locations), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our products and website are designed for adults. We do not knowingly collect information from children under 16.

9. Policy Updates

We may update this policy periodically, just as we refresh our collections. Significant changes will be communicated through our website or email.

10. Contact Us

For privacy-related inquiries, please contact our Customer Care team:

KOKOLA Furniture Shop
1593 Nutter Street, Kansas City, US 64106
Email: [email protected]

Thank you for trusting KOKOLA with your premium home essentials and your personal information. We treat both with the utmost care and respect.